Privacy Policy

1. Introduction

Welcome to 77bd3. This Privacy Policy governs how 77bd3 (referred to as "we", "us", or "our") collects, processes, stores, and shares personal information about individuals who access or use our online casino and sports betting platform at https://77bd3.club (the "Platform"). By registering an account, making a deposit, placing a wager, or otherwise accessing the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

This policy applies to all users of the Platform, including registered members, guests browsing the site, and individuals who contact our customer support team. We encourage you to review this document in full before using our services. If you have any questions, our support team is available to assist you.

2. Information We Collect

In order to provide a safe, legally compliant, and high-quality gaming experience on our Platform, 77bd3 collects various categories of personal and non-personal information. The specific data we collect includes, but is not limited to, the following:

• Identity information: full name, date of birth, nationality, and a government-issued photo identification document (National ID, passport, or driving licence) for account verification and KYC compliance.
• Contact information: email address, mobile phone number, and residential address (city, district, and postal code) — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other areas of Bangladesh.
• Financial data: transaction history, deposit and withdrawal amounts, preferred payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), and account balance details processed through our secure payment partners.
• Technical data: IP address, browser type and version, operating system, device model, session duration, click-path data, and referring URL, collected automatically when you access the Platform.
• Gaming behaviour data: betting history, game preferences, bonus usage, responsible gaming limits set by the user, and session logs used for platform improvement and responsible gaming monitoring.

We collect this information through your direct registration and account activity, automatically via cookies and tracking technologies, and from identity verification service providers engaged to meet our KYC obligations. We do not collect more data than is strictly necessary for the above purposes.

3. How We Use Your Information

The personal data collected by 77bd3 is used for specific, lawful, and clearly defined purposes only. We process your information in order to:

• Create and manage your 77bd3 user account, verify your identity in accordance with KYC requirements, and authenticate your login sessions securely.
• Process financial transactions, including deposits via bKash, Nagad, Rocket, or Upay, and withdrawals to your designated payment account, ensuring prompt and accurate settlement.
• Deliver customer support services, respond to account queries, resolve disputes, investigate fraud or suspicious activity, and protect the integrity of our Platform.
• Send account-critical notifications such as deposit confirmations, withdrawal status updates, security alerts, and responsible gaming reminders. We do not send unsolicited marketing messages without your explicit consent.
• Improve and personalise your gaming experience through analytics, game performance data, and platform usage insights — ensuring the games and promotions we surface are relevant to your preferences.
• Fulfil legal and regulatory obligations, including anti-money laundering (AML) compliance, fraud prevention, audit requirements, and any applicable consumer protection obligations.

4. How We Share Your Information

77bd3 does not sell, rent, or trade your personal data to external parties for their own commercial purposes. We share your information only in the following strictly limited circumstances:

• Service providers and technology partners: trusted third-party vendors who provide payment processing (such as bKash and Nagad gateway integrations), identity verification, IT infrastructure, and customer support tooling. These partners are contractually bound to handle your data only as instructed by 77bd3 and for no other purpose.
• Legal and regulatory authorities: where we are required by applicable law, court order, or regulatory directive to disclose personal information to government bodies, law enforcement agencies, or financial regulators.
• Business transfers: in the event of a merger, acquisition, or asset sale involving 77bd3 or its parent entity, user data may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases, we require any party receiving your data to maintain appropriate data security standards. We will never share financial data, gaming history, or identification documents with unauthorised third parties.

5. Payment Data and Financial Information

All payment transactions on the 77bd3 Platform are handled through secure, encrypted payment gateways. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, your payment credentials are transmitted directly to the respective payment processor using SSL/TLS encryption. 77bd3 does not store your full card numbers, mobile banking PINs, or OTP codes on our servers.

We retain transaction records — including deposit amounts, withdrawal requests, and dates — for a minimum of five years in accordance with our financial record-keeping obligations. These records are kept confidential and are accessible only to authorised 77bd3 personnel and, where required, regulatory authorities.

6. Cookies and Tracking Technologies

77bd3 uses cookies and similar tracking technologies to enhance your browsing experience, personalise content, and analyse Platform performance. The categories of cookies we use are as follows:

• Essential cookies: strictly necessary for the operation of the Platform, including session management, login authentication, and secure transaction processing. These cannot be disabled.
• Analytics cookies: used to track how users interact with the Platform — including page views, session lengths, and game navigation patterns — to help us improve usability and content.
• Preference cookies: remember your settings, language selection, and other personalisation choices so you do not need to reconfigure the Platform on each visit.

You may configure your browser settings to refuse cookies or delete existing cookies at any time. Please note that disabling certain cookies may limit your ability to access some features of the Platform. Your continued use of 77bd3 after accepting cookie settings constitutes consent to their use as described in this policy.

7. Data Retention

77bd3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specifically, account data and gaming records are retained for a minimum of five years following the closure of your account, in accordance with applicable financial and AML regulations.

When your data is no longer required, we will securely delete or anonymise it so that it can no longer be associated with you. If you request deletion of your account, we will action that request within 30 days, subject to any retention obligations imposed by law.

8. Your Rights and Choices

As a user of the 77bd3 Platform, you hold specific rights with respect to your personal data. These rights include:

• Right of access: you may request a copy of the personal data 77bd3 holds about you at any time, free of charge.
• Right of rectification: if the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right of erasure: subject to legal retention requirements, you may request that we delete your personal data from our systems when it is no longer necessary for the original purpose or where you withdraw consent.
• Right to restrict processing: you may request that we limit the way we process your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to withdraw consent: where our processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days of receipt. We may need to verify your identity before actioning a request.

9. Security of Your Data

77bd3 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, firewalled and access-controlled server infrastructure, restricted internal access on a need-to-know basis, and regular security audits conducted by our technology team.

While we make every reasonable effort to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you promptly and take all necessary steps to contain and remediate the incident.

10. Third-Party Links

The 77bd3 Platform does not contain links to external websites or third-party services for promotional or affiliate purposes. All navigation within the Platform directs users exclusively to internal 77bd3 pages. We are not responsible for the privacy practices of any external website that a user may access independently outside of our Platform.

11. Children's Privacy

The 77bd3 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not access, register on, or use the Platform in any capacity. Our KYC verification process is designed to identify and prevent minors from creating accounts.

12. Changes to This Privacy Policy

77bd3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the 77bd3 Platform following the posting of any changes constitutes your acceptance of those changes. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 77bd3 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing all privacy-related queries promptly and thoroughly.

Email us at: [email protected]

Our support team is available 24/7 and aims to respond to all privacy-related queries within 72 hours of receipt. Response times may vary during peak periods such as Eid, Pohela Boishakh, or major cricket tournament weeks (BPL, T20 World Cup, IPL).